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Looking out for you at GammonEmpire

Posted By: Lasse
Date: Thursday, 31 May 2007, at 6:23 p.m.

In Response To: Looking out for you at GammonEmpire (Daniel Murphy)

Just for fun, for those who care, here's a part of an old correspondence I had with GE on a similar case. Eventually, after many mails and after I threatened to report the case to the online backgammon community, they fined the player in question and gave me back 34 euro.

Read from below to get the order right.

/Lasse

*** Quoting ***

Hello Lasse,

Our management will look into this issue as soon as possible

Sincerely, Danny Customer Support Representative

-------------------------------------------------------------------------------- From: Lasse Hjorth Madsen [mailto:lasse.hjorth.madsen@mail.dk] Sent: Tue 3/21/2006 12:15 AM To: Support Representative Subject: Re: RE: RE: Opponent

Hi Bill,

I'm sorry but I think you are missing my point.

I do *not* claim that anyone accessed my computer or software.

I do *not* claim that anyone manipulated the dice.

I *do* claim that my opponent was running GNU Backgammon or a similar software on *his* computer while playing me, to help him guide his play. That is clearly evident from the log files from the matches.

I would appreciate very much if you would adress this concern rather than assuring me about other security issues.

Thanks again,

Lasse

Support Representative <support@logicempire.com> wrote:
: Hello,
:
: I assure you there is no way for a player to access your
: computer or software as there is never any direct connection
: between both of you.
:
: All communication is done through the servers only. Never
: does your computer "speak" directly to your opponent's
: computer.
:
: As explained before, all the communication is encrypted
: according to the latest encryption technology. To hack into
: the server a person would need to:
:
: * Bypass the multi level firewalls protecting the games
: servers.
:
: * Know which server is in charge of dice rolls for example.
:
: * Decrypt the data stream which is encrypted by algorithms
: that have not been broken.
:
: * After decrypting the data stream they would need to
: understand the data packet structure which is unique in our
: system.
:
: * Then understand how a single randomizer recognizes the
: thousands of simultaneous games running and disguise himself
: as the server, take our server offline without us noticing
: (not possible also as if the data volume is lowered, we are
: notified).
:
: * Then after doing the disguise and switch, recognize your
: exact game out of the thousands running (which the hacker
: must keep running so we don't notice), and alter the dice
: rolls for both you and him.
:
:
: In a nutshell: this is simply not possible due to all the
: security measures placed and the fact that thousands of
: games are running in parallel.
:
: Sincerely,
: Bill
: Customer Support Representative
:
:
: ________________________________
:
: From: Lasse Hjorth Madsen
: [mailto:lasse.hjorth.madsen@mail.dk]
: Sent: Mon 3/20/2006 11:41 PM
: To: Support Representative
: Subject: Re: RE: Opponent
:
:
:
: Dear Bill,
:
: Thanks for your reply.
:
: I was in no way suggesting that my opponent manipulated the
: dice. But he clearly used a computer program to guide his
: moves. Otherwise there's no way he would make every single
: move exactly like the leading backgammon program GNU BG
: would.
:
: I am looking forward to you adressing this problem.
:
: Best regards,
:
: Lasse
:
:
:
:
: Support Representative <support@logicempire.com> wrote:
: > Hello,
: >
: > Thank you for contacting us.
: >
: > All the communication is done through our game server,
: there
: > is no direct contact at any time between your computer and
: > your opponent's computer. All the communication is
: > encrypted. There is no way to manipulate the dice as they
: > are generated at the server and sent to both you and your
: > opponent, it is not calculated on one of the player's
: > machines so he could not manipulate the dice as you are
: > connected to the server, not his computer.
: >
: > Sincerely,
: > Bill
: > Customer Support Representative
: > GammonEmpire.com
: >
: >
: > ________________________________
: >
: > From: lasse.hjorth.madsen@mail.dk
: > [mailto:lasse.hjorth.madsen@mail.dk]
: > Sent: Mon 3/20/2006 9:01 PM
: > To: support@gammonempire.com
: > Subject: Opponent
: >
: >
: >
: >
: >
: > Full Name: Lasse Hjorth Madsen
: > User Name: Baskerville
: >
: > Query:
: > Dear Gammon Empire
: >
: > The other night I played three 3-pointers against a player
: > who made every single move and cube decision (except once
: > when the outcome was a lock) the way GNU Backgammon would
: > have played at 2-ply.
: >
: > He also paused before each move, even the forced or
: obvious
: > ones, then quickly made his play.
: >
: > Given the number of moves, it's virtually certain he was
: > using computer software.
: >
: > Session numbers:
: > 8495452
: > 8494982
: > 8494683
: >
: > Opponent:
: > aydin24alain
: >
: > I lost 35 euro, which I expect to get back when you have
: had
: > the time to look into this.
: >
: > Thanks for your time.
: >
: > Best regards,
: >
: > Lasse
: >
: > Date: 20-Mar-2006 21:01:13
: > IP: 87.50.72.166
: >
: >
:
:
:

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