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BGonline.org Forums
The biggest problem with surveys--long, sorry, but I think important
Posted By: Phil Simborg In Response To: The biggest problem with surveys--long, sorry, but I think important (sebalotek)
Date: Friday, 11 December 2015, at 2:16 p.m.
I do see the value of surveys...you get a lot of opinions of people. My point is that you get opinions that are highly bias toward the status quo, and many of these same people, if given a chance to discuss the advantages of the change, and given a chance to try it, would vote differently.
So the results of the survey tend to make it harder to make a change, even if that change would be an improvement and most would like things better once the change is made. Further, once someone votes in a survey, it further "blocks" their ability to be open-minded about a change.
That is not to say all surveys are bad, or that your survey is bad. I am just pointing out the downside to the survey and the fact that the results will not necessarily "scientifically" provide "hard data" that determines what is the best answer.
Studies of surveys have shown there are major biases even in just how the survey is worded. When and where it appears. Who has access to it. Who is asking the question. Who is advocating the change. etc. etc.
I think you could ask a bunch of people at a company something like this:
Would you be in favor of changing the way you get paid so that you are not paid by the hour but by the week, but you will make 10 percent more but your paychecks will be yellow instead of blue?
Some people will vote no simply because they are fearful of change, even though the changes are clearly in their favor.
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