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BGonline.org Forums
Stargames -another useless site
Posted By: Daniel Murphy In Response To: Stargames -another useless site (Svilen Dimitrov)
Date: Thursday, 24 January 2013, at 2:05 a.m.
These gentlemen, whoever they are, may not care that some players must rate to win "FAR more often than the average player." But the Maltese Lotteries and Gaming Authority might, and you have, in any case, an option to contact them (contact URL at bottom below):
Europe Entertainment Ltd.
Malta address: Vincenti Buildings, Suite No. 509, 14/19 Strait Street, Valletta VLT1432 Malta
Malta Registration Number: C42855 dated 20/11/2007
Malta phone: +356 2122 6365
Vienna phone: +43 720 55 00 80 888
Corporate email: Please send any business inquiries and applications to office@europe-entertainment.net
Malta License: Europe Entertainment Ltd., company registration number C42855, is a limited liability company registered in Malta, a member of the EU since May 2004, that operates under licences issued by the Lotteries and Gaming Authority of Malta. The company operates a Class 3 Licence number LGA/CL3/391/2007 issued on the 9th March 2009, a Class 1 Licence Number LGA/CL1/538/2008 issued on the 7th February 2010 as well as a Class 1 Licence Number LGA/CL1/810/2012 issued on the 24th July 2012. All licences are regulated by the said Authority.
stargames.com website registration Administrative contact: Strickland, Roger (RS9205), Europe Entertainment Limited, Vincenti Buil. Suite no. 509, 14/19 Strait Street
Other websites owned include: www.europe-entertainment.net (corporate), www.euroenter.net (corporate, German language), www.reyjugon.com, www.Skill7.com, www.Skill7.ch
Maltese Lotteries and Gaming Authority, Suite 1, Level 3, TG Complex, Brewery Street, Mriehel, Birkirkara BKR 3000, Malta
Tel: +356 2546 9000 | Fax: +356 2144 6950 | Email: info@lga.org.mt
Opening Hours: Mon - Fri: 09.00hrs till 16.00hrs (excluding Public Holidays)
player support contact:
http://www.lga.org.mt/lga/content.aspx?id=85923
"Player Support
"Usually, many cases result from a misunderstanding between the operator and the player and are promptly resolved through the PSC mediation if mediation cannot be achieved or the PSC suspect's irregularity, then it resolves to investigation and will take measures permitted under law to solve the case.
"An investigation is based on the facts presented by the player, information and documents to support their complaint. The Player Support Channel (PSC) then contacts the Representative of the Licensee involved, requesting documentation and their response to the player's complaint.
"The investigation process includes the collection of all the information from the player and the Licensee. Researching of the events that took place taking into account all the rules of the game, the terms and conditions the player has registered under and the Regulations in place.
"The outcome is determined by the evidence and the facts presented for each separate complaint in accordance with the Regulations.
"Players who are experiencing a problem with an operator's license by the Lotteries and Gaming Authority can contact our Players' Support Channel on Playresponsibly.org.mt
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