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XG mobile frustration

Posted By: Keene
Date: Monday, 3 November 2014, at 9:24 p.m.

In Response To: XG mobile frustration (Christian Munk-Christensen)

Same here - I upgraded my phone os to latest, and it killed my XGM. I did email Xavier, here's what he said:

Hello

Sorry about that. The system is supposed to say "Restore purchase" in case you already purchased it. It worked in the beta version, but apparently something behave differently on the published version.

If your ask to purchase, it will prompt you for your Apple ID password. Once you enter your password, you will prompted to "Confirm Your in-App purchase", say "Buy". Then the app store will tell you "You've already purchase this, would you like to get it again for free?". Answer "OK" and you will be all set. In other words Apple will not charge you for it.

Sorry for the confusion new version with the "Restore purchase" button is awaiting review and should be available soon.

Note: You can check your purchase history on iTunes (http://support.apple.com/kb/ht2727) XG Mobile should never show there more than once.

Xavier Dufaure de Citres GameSite 2000 ltd. www.extremegammon.com www.gammonsite.com www.xg-mobile.com

For online help and answers to many common questions check www.extremegammon.com/help.asp

tragically, I click on the upgrade button, and it doesnt do anything for me. so thats well and truly screwed me. My response was to ask him to email me when he gets the restore problem fixed.

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